Reference

How We Handle Your Account Data

When you open an account and link bKash, Nagad or Rocket to it, we collect only what's needed to run your wallet, confirm your identity and keep your login secure.

Account data handlingPayment detail protectionCookie & device dataMobile login securityData request rights

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What This Privacy Policy Actually Covers

hantai18 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This policy covers the data we collect the moment you register on hantai18, load bKash, Nagad or Rocket into your wallet, or log back in from your phone. What we ask for stays practical: your mobile number, the wallet reference used for a deposit or withdrawal,

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device type, and the basic activity needed to keep your account working. We don't sell your details to third parties, and any data shared with a payment partner like bKash, Nagad or Rocket is limited to what's needed to confirm a transaction went through. If you're
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logging in from Chattogram on a browser one day and the mobile site the next, we tie both sessions to the same account rather than two separate profiles, so your history and preferences travel with you. Because Bangladesh's rules on data and remittance move independently of
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ours, whether a specific storage or transfer term applies to you depends on local law and your eligible region — we don't claim one blanket answer covers every case. We keep account and transaction records for as long as needed to resolve disputes, meet audit checks
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from a payment partner, or answer a request from you. Cookies on the site remember your session and language choice; they don't follow you across other apps. If you want a copy of what we hold, or you'd like something corrected or removed, our support desk
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can walk you through the request without needing a lawyer on your end.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICE

How We Protect And Store Your Details

Keeping your account safe starts with how we store it, not just how you log in. Session data, device fingerprints and wallet references sit behind encrypted storage, and access inside hantai18 is limited to the team members who actually need it for support or fraud checks. We don't hand your mobile number or transaction history to marketing partners. If you switch from the app to a browser, your security settings carry over instead of resetting, so a session left open on one device doesn't quietly stay open on another.

Encrypted Account Storage

Your registration data, mobile number and linked wallet references sit behind encryption, with access limited to support and fraud-review staff working a live case.

Cookie Use, Kept Narrow

Cookies remember your session, language and login state — they don't follow you onto other sites or apps, and you can clear them from your browser at any time.

Session Continuity Across Devices

Log in on your phone in the morning and pick up the same session on a browser later — your security settings and preferences move with the account, not the device.

Data Correction Requests

If a detail on your account is wrong, or you want a past record removed once it's no longer needed for a dispute, our support desk can action the change directly.

REACH OUR PRIVACY DESK

Where To Ask About Your Data

Got a question about what we're holding on you, or want a wallet-linked record wiped after you close your account? Our support team handles privacy requests the same direct way they handle a stuck bKash deposit, without a ticket maze. Reach out through live chat inside your account, email our support address, or message us from the same number you used to register so we can match the request to your profile fast.

Live Chat In-App Open the chat icon from your account dashboard on mobile or desktop and ask for a data copy, correction or deletion — we match it to your registered number.

Email Support Send your request from the email tied to your account so we can verify ownership before we touch anything linked to your wallet or login history.

Wallet Verification Line If your question involves a bKash, Nagad or Rocket transaction record, mention the reference number so we can pull the right entry without extra back-and-forth.

Common Questions About This Policy

We collect your mobile number, a password, and basic device data. Once you link bKash, Nagad or Rocket for a deposit, we store the wallet reference needed to confirm that transaction, nothing beyond it.

Only what's required to confirm a transfer went through — we don't share your full account history. Each payment partner handles its own data under its own terms, separate from ours.

Yes, reach out through live chat or email from your registered address. We'll action a deletion request once any pending transaction or dispute tied to the account is resolved.

We keep account and transaction records for as long as needed to resolve disputes or answer audit checks from a payment partner. There's no fixed countdown we can quote across every case.

Your session carries over on the same encrypted profile whether you're on the mobile site or a browser, so switching devices doesn't create a separate, less-protected copy of your data.

Whether a specific clause applies to you depends on local law and your eligible region — we don't promise one blanket answer, so check with our support desk if you're unsure.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoSlot Powerplay

How We Handle Your Account Data

How We Protect And Store Your Details

Encrypted Account Storage

Cookie Use, Kept Narrow

Session Continuity Across Devices

Data Correction Requests

Where To Ask About Your Data

Common Questions About This Policy

01 What personal data does hantai18 collect when I register?

02 Does hantai18 share my data with bKash, Nagad or Rocket?

03 Can I ask hantai18 to delete my account data?

04 How long does hantai18 keep my transaction records?

05 Is my data protected if I switch between the app and browser?

06 Does this privacy policy apply the same way across Bangladesh?

Privacy Policy

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