Reference

What You Agree To When You Use hantai18

These terms set out the rules between you and hantai18 for everything connected to your account — how you open it, how you move money through bKash, Nagad, or Rocket, and what both sides are responsible for.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredOne account per personTerms subject to change
hantai18 What You Agree To When You Use hantai18
ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Data

Your account data is stored with encryption in transit and at rest. We do not share your personal details or wallet information — including bKash, Nagad, or Rocket numbers — with third parties outside of what is needed to process your transactions. If you want to request a copy of the data we hold on your account, or ask us to close your account and remove your details, contact support through the dashboard. Account closure requests are processed within a reasonable timeframe, and any remaining wallet balance is returned to your verified payment method before closure is finalised.

Data Handling

Your account data and wallet details are encrypted and used only for transaction processing and account management. We do not sell personal data to third parties.

Account Security

We require a verified mobile number for account access. Any login from an unrecognised device triggers an OTP check to your registered number before entry is granted.

Data Requests

You can request a full export of your account data or ask for deletion by contacting support. We respond to data requests within a reasonable timeframe under applicable law.

Terms Updates

When we update these terms, we notify you at your registered contact before the change takes effect. Continued account use after that date counts as acceptance.

TERMS SUPPORT CONTACT

Reach Us About These Terms

If a section of these terms is unclear, or you believe something has been applied to your account incorrectly, our support team handles it directly. You can reach us through live chat inside the account dashboard, by email, or through our social channels. We aim to respond to account-related queries within one business day. For wallet disputes involving bKash, Nagad, or Rocket, have your transaction reference ready when you contact us.

Team online

Live Chat

Open your account dashboard and tap the chat icon. Available for account, wallet, and terms queries. Have your registered mobile number ready.

Email Support

Send your query and account details to our support address shown in the dashboard. Used for formal terms disputes and account review requests.

Social Channels

Reach us via our official social pages for general terms questions. For account-specific issues, live chat or email gives you a faster resolution path.

Common Questions About These Terms

Answers to the questions we hear most about how these terms apply to your account on hantai18.

Yes. Any deposit or withdrawal using bKash, Nagad, or Rocket is covered by these terms. Your wallet number must match your registered account details for transactions to clear.

If a feature or section of these terms is not permitted under your local law, that part does not apply to you. Access and availability depend on eligible regions and local legal position at the time.

No. One account per person is the rule. Duplicate accounts may be suspended and any wallet balance held pending review. Contact support if you have an existing account you cannot access.

Contact support through the account dashboard by live chat or email. Include your registered mobile number and a brief description of your request. Wallet balances are returned before closure is finalised.

Reach support through live chat in the dashboard. Have your transaction reference or account details ready. Formal disputes can also be submitted by email for a written record of the case.

We notify you at your registered contact before major changes take effect. The updated version is also posted on this page. Continuing to use your account after the notice date means you accept the revised terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.